Who we are

Our website address is: https://togetherness.org.uk

 

What personal data we collect and why we collect it

Our privacy policy is aligned and compliant with UK Data Protection legislation and GDPR regulations.

At Togetherness for Families Ltd, we take your privacy seriously and are fully committed to the protection of any personal and submitted data through our website. If you require further information about anything detailed on our website please contact us via hello@togetherness.org.uk, we will be happy to assist.

 

Data we collect

  • Names, organisation details, email address and telephone contact details will be stored if submitted through our ‘Contact Us’ option.
  • We will always ask your permission to retain this data and at your request we can remove you from our marketing database.

 

How will we use the data about you?

Firstly, we will not sell or distribute your personal data to others unless otherwise stated and/or agreed between you and Togetherness for Families Ltd.
Togetherness for Families Ltd will use your data for the following purposes only:

  • to send you occasional news and information about Togetherness for Families Ltd, and new services or training packages
    we may from time-to-time ask for your participation in an online survey so we can evolve our services and to gain insight into our customers needs
  • for external certification purposes (only name and date-of-birth details will be shared with the relevant awarding organisation for external certification). This data is shared by secure post and/or electronically where applicable; and password protected
  • we hold your personal data on our secure systems for as long as is necessary relating to the relevant activity being undertaken between you and Togetherness for Families Ltd.

 

Security

  • All personal data sent electronically is encoded using Secure Sockets Layer (SSL) technology. Hard copy data (if applicable) is safely stored and secured at our head office under password protected software and in lockable access only areas.

 

Access to your information and correction

  • You have the right to request a copy of the information that we hold about you. If you would like a copy of your stored data, please email hello@togetherness.org.uk
  • We want to make sure your information is accurate and up to date, you may ask us to correct or remove information you think is inaccurate.

 

Copyright and Trade Marks

  • All materials on this website are the copyright of Togetherness for Families Ltd. All rights are reserved. No materials may be copied, modified, published, broadcast or otherwise distributed without the prior written permission of Togetherness for Families Ltd.

 

Disclaimer

  • Togetherness for Families Ltd makes no warranties or representations of any kind concerning the accuracy or suitability of the information contained on this website for any purpose. All such information is provided “as is” and with specific disclaimer of any warranties of merchantability, fitness for purpose, title and/or non-infringement.
  • Togetherness for Families Ltd makes no warranties or representations of any kind that the services provided by this website will be uninterrupted, error-free or that the website or the server that hosts the website are free from viruses or other forms of harmful computer code. In no event shall Togetherness for Families Ltd, its employees or agents be liable for any direct, indirect or consequential damages resulting from the use of this website.
  • This exclusion and limitation only apply to the extent permitted by law and is without prejudice to any express provisions to the contrary in any written licence or subscription agreement from Togetherness for Families Ltd or other in respect of the use of any online service provided via this website.

 

Google Analytics and Tracking Data

We use Google analytics to understand website visitor activity, so your visit will be tracked anonymously.

 

Review of this policy

We will review this policy in the light of legislation and comments we receive so please check the latest version. If you have any questions specifically about privacy, please contact us at hello@togetherness.org.uk

 

Internet Privacy and Cookies Policy

Togetherness for Families Ltd we are committed to safeguarding and preserving the privacy of our visitors. This Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site and how we use cookies on this website. We do update this Policy from time to time so please do review the current information regularly.

Information That We Collect

In running and maintaining our website we may collect and process the following data about you:

  • Information about your use of our site including details of your visits such as pages viewed and the resources that you access.
  • Such information includes traffic data, location data and other communication data.
  • Information provided voluntarily by you e.g. contact details and services enquiry information.
  • Information that you provide when you communicate with us by any means.

Use of Cookies

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.

  • We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.
  • You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the advice at AboutCookies.org.

 

 

Use of Your Information

We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:

  • To provide information to you that you request from us relating to our services.
  • To provide information to you relating to other services that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
  • To inform you of any changes to our website or services.
  • If you have previously purchased services from us we may provide to you details of similar services that you may be interested in.
  • We never give your details to third parties to use your data to enable them to provide you with information regarding unrelated services.

 

Storing Your Personal Data

Our website has an SSL certificate so that all data transmitted including that in contact forms is all encrypted and can only be read by the recipient of the contact form data.

 

Disclosing Your Information

We will not disclose your personal information to any other party other than in accordance with our Privacy Policy and in the circumstances detailed below:
Where we are legally required by law to disclose your personal information.
To further fraud protection and reduce the risk of fraud.

 

Third Party Links

On occasion we include links to third parties on our website. Where we provide a link, it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

 

Access to Information

In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.

 

Contacting Us

Please do not hesitate to contact us regarding any matter relating to this Internet Privacy and Cookies Policy via email at hello@togetherness.org.uk